Faq

Q: Is there a tour of the Ghirardelli Chocolate Factory?

A: No, the Ghirardelli Chocolate Factory has moved to San Leandro, CA and is not open for public tours. Inside the Ghirardelli Ice Cream Shop at Ghirardelli Square you can see the original chocolate-making equipment in operation.

There is a free guided history tour of Ghirardelli Square every Wednesday & Thursday morning at 9:30am.  Meet at the concierge booth in the center of the Square.

Q: I have a question about specific chocolate products, who should I contact?

A: You can contact Ghirardelli Chocolate Company through their website: ghirardelli.com/about/contact/

Q: Who owns Ghirardelli Square?

A: Ghirardelli Square’s  parking  and retail complex is owned by Ghirardelli Acquisition Company, LLC and managed by CB Richard Ellis. Learn more about CB Richard Ellis at CBRE.com.